Privacy Policy
Last updated: May 2026
Redford Farm Barns ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use and protect your information when you visit our website or contact us regarding a stay at Redford Farm Barns.
Who We Are
Redford Farm Barns
Nash, Ludlow, Shropshire SY8 3BA
Email: Jude@redfordfarmbarns.co.uk
Telephone: 07796876715
Information We Collect
We may collect the following personal information:
• Name
• Email address
• Telephone number
• Postal address
• Booking details and stay preferences
• Information submitted through contact forms
• Information provided when making an enquiry or booking
We may also automatically collect certain technical information when you visit our website, including:
• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics data
How We Use Your Information
We use your information to:
• Respond to enquiries
• Process and manage bookings
• Communicate with you about your stay
• Provide customer support
• Improve our website and services
• Meet legal and regulatory obligations
• Send marketing communications where you have given consent
Booking and Payment Information
If you make a booking through our website or a third-party booking platform, your information may be processed by trusted booking and payment providers. We only receive information necessary to manage your booking.
We do not store payment card details on our website.
Website Analytics
Our website may use analytics tools such as Google Analytics and Squarespace Analytics to help us understand how visitors use the site. This information is anonymised wherever possible and used solely to improve our website and guest experience.
Cookies
Our website uses cookies to improve functionality and analyse website traffic.
Cookies are small text files stored on your device. You can control or disable cookies through your browser settings.
For more information, please refer to our Cookie Policy.
Marketing Communications
If you subscribe to our mailing list or opt in to receive updates, we may send occasional news, offers and updates about Redford Farm Barns.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Sharing Your Information
We will never sell your personal information.
We may share your information with trusted third-party providers where necessary to operate our business, including:
• Website hosting providers (Squarespace)
• Payment processors
• Booking platforms
• Email marketing providers
• Professional advisers where legally required
All third parties are required to process your information securely and in accordance with applicable data protection laws.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
Your Rights
Under UK data protection law, you have the right to:
• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Restrict or object to certain processing activities
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner's Office (ICO)
For more information, visit www.ico.org.uk. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Redford Farm Barns
Email: jude@redfordfarmbarns.co.uk Telephone: 07796876715